The wifi network should remember devices for 30 days | Voters

The wifi network should remember devices for 30 days

complete

Arik Jones

The wifi network forgets all my devices. I am tired of playing first 50 dates with all my device's wifi connections.

September has come and gone, and the Nest:Space Members doesn't remember a damn thing.

October 1, 2021

Chais Meyer

marked this post as

complete

The first version of this fix is a 14 days (two week timeframe). We'll need to see if this works as we think it will, then we can look into different date timeframes if needed.

Chais Meyer

Arik Jones & Patrick Moore = We just enabled 'MAC-Based Reauthentication' for our network. Now, as long as your MAC-Address for your device is not 'private', our network will record it and log it when you login. 
Next time you visit the splash page, as long as you're using the same device with the same MAC-Address, it should automatically log you in! 
This login should last 14 days...please let us know your thoughts, and let us know if this makes your life better! 
If you recommend changing something else, to make things better, let us know.

Patrick Moore

Ditto

Chais Meyer

I’ll contact our captive portal service to see what options exist for this. 
Just to confirm though, what exactly happens, Arik Jones?
How often are you having to connect per device per day, week or month? I need some exact user (use case) info to pass along to them!

Arik Jones

Chais Meyer: I have to reconnect daily. Anytime my devices leave the building, I have to re-authenticate. It’s not a huge hassle. But there are days where I’m in and out multiple times, it can get annoying.